digital financial services rules
This year the International Conference on Financial Literacy and Financial Availability is held for the 5th time. For this reason, participants in the opening discussion of the anniversary event will discuss the preliminary results of the project and, in particular, talk about the qualitative changes in both areas that have occurred on the financial market in Russia and abroad since 2015.
The main and obvious change is the widespread introduction of digital financial technologies and the growing importance of fintech companies. How do new realities affect the implementation of national strategies for financial literacy and financial inclusion?
How are the development and adoption of standards for protecting rights of consumers of digital financial services going and who stands by this process?
How are business models and principles of client service of financial institutions being transformed under the influence of new technologies?
What is the expert role of professional associations and unions on the financial market? Who sets consumer protection standards in the digital environment?
How to ensure the development of sustainable digital financial skills among different categories of citizens?