Third Annual International Conference on Financial Literacy and Financial Inclusion
How To Improve Consumer Confidence In The Financial Market?


32, NOVY ARBAT ST, MOSCOW

16 February 2017

30+ SPEAKERS

150+ PARTICIPANTS

About conference

FINFIN – is an annual international conference aiming to bring together financial institutions, state bodies, and expert community to exchange and share best practices and the latest trends in the area of financial literacy and financial inclusion. The Conference fosters an open dialog between market practitioners, government officials and researchers. It also provides an ideal environment to develop new initiatives that would ensure sustainable development of the industry, increase the availability and quality of financial services for the population, and promote financial literacy programs in order to
improve the well-being of Russian citizens.

The conference is traditionally organized with the participation of representatives of the Bank of Russia.

Speakers

High-level representatives of government bodies, financial institutions and expert community from Russia and abroad

Program

8:30 - 9:30
LOBBY

Regitration / Morning Coffee-break

9:30 - 10:00
PUSHKIN ROOM

Welcome Address

Speakers

MIKHAIL MAMUTA Head of the Service for the Consumer Protection and Financial Inclusion, Bank of Russia
ALEKSEI SAVATYUGIN President, National Association of Microfinance Market Stakeholders (NAMMS)
10:00 - 11:30
PUSHKIN ROOM

Session 1

National Strategies for Financial Literacy and Financial Inclusion and Sustainable Development of the Financial Market

Moderator

ANNA ZELENTSOVA Coordinator, Russia’s Financial Education and Financial Literacy Project at the Russian Ministry of Finance; Co-chair, Subgroup on Financial Consumer Protection and Financial Literacy, Group of Twenty (G20)

Speakers

FLORE-ANNE MESSY Head, Financial Affairs Division, Organization for Economic Co-operation and Development (OECD)
MARIA LUCIA LEITAO Head of the Banking Conduct Supervision Department, Central Bank of Portugal
SUE LEWIS Chair, Financial Services Consumer Panel, Financial Conduct Authority, United Kingdom
ROLF BEНRNDT Practice Manager EMENA Finance & Markets, International Finance Corporation (IFC)
ELENA STRATYEVA Director, Russian Microfinance Center, Vice-president for Infrastructure Development, National Association of Microfinance Market Stakeholders
GUZELIA IMAEVA General Director, National Agency of Financial Studies (NAFI)
11:30 - 0:00
LOBBY

Coffee-break

12:00 - 13:30
PUSHKIN ROOM

Session 2

Consumer Behaviors in the Financial Market: Who is Responsible for Bad Decisions?

Moderator

ELMAN MEKHTIEV Executive Vice-President, Association of Russian Banks
12:00 - 13:30
TOLSTOY ROOM

Session 3

Financial Literacy Education: Who, What, How and Why?

Moderator

ALEXANDR ARIFOV Member of Expert-Methodology Council, Banking Institute, Higher School of Economics

Speakers

ALEKSANDER KOLANKOV Economic Adviser, Service for the Consumer Protection and Financial Inclusion, Bank of Russia
RAUZA IBRAGIMOVA Advisor to CEO, MFO "KMF" LLC, General Director, Corporate Fund "KMF-Demeu”, Republic of Kazakhstan
ROSTISLAV KOKOREV Senior Researcher, Department of Macroeconomic Policy and Strategic Management of the Economic Faculty, Moscow State University
KARINA AVAKYAN Senior Network Advisory Manager, Child & Youth Finance International (CYFI)
ELENA LUTSENKO Head of Education and Partnership Programs, QIWI FINTEEN
ANDREY PARANICH Deputy Director, Self-Regulatory Organisation “Microfinance and Development” (SRO MiR)
13:30 - 14:30
LOBBY

Lunch

14:30 - 16:00
PUSHKIN ROOM

Session 4

Leaders of Consumer Confidence Ratings: Case-studies of the Best Client-Oriented Products and Services in the Financial Market

Moderator

TATIANA AVRAMENKO Head of Community Relations, Public Affairs, AO CB “Citibank”
14:30 - 16:00
TOLSTOY ROOM

Session 5

Role of Remote Services in Improving Financial Inclusion

Moderator

PAVEL SHOUST Executive Director, Association “Electronic Money”
16:00 - 16:30
LOBBY

Coffee-break

16:30 - 18:00
PUSHKIN ROOM

Debate

Responsible Lending and Responsible Debt Collection

Moderator

NIKOLAY KORZHENEVSKY Economic Observer, Russia 24 TV Channel
18:00 - 18:15
PUSHKIN ROOM

Wrapping-up

Speakers

ELENA STRATYEVA Director, Russian Microfinance Center, Vice-president for Infrastructure Development, National Association of Microfinance Market Stakeholders
18:15 - 20:00
LOBBY

Cocktail

Photos

Best moments of FINFIN 2017

Organisers

Official Support

Ministry of Finance of the Russian Federation

Partners

Media partners

General Media Partner
General Internet Partner